Platinum Express Care Plus

We are your trusted healthcare provider , regulated by the Care Quality Commission to provide personal care to people at the comfort of their own home. We provide high quality  personalised care  for young adults , elderly and families.

Platinum Express Care Plus Ltd is a  local , family run business that provides personalised care  in all areas of Liverpool, Knowsley , Saint Helens, Sefton and Wirral.

Our Care Services are tailored to individual needs , where we genuinely  care for our clients  in a passionate and approachable way.

Our dedicated team offers assistance with personal hygiene, toileting , bathing , dressing , continence care , medication administration and safe moving and handling .

Our objective is to help people live independently in their own homes through daily visits or live in care, assisting them with personal care such as household chores and other activities that will help maintain their quality of life, having considered the challenges of high levels of unmet needs and the increasing demand from both older people and young adults, who prefer to remain and be supported in their own homes.

Our Ethos and values 

•       To provide the best quality care to service users through experienced and well-trained support workers

•       To focus on clients by providing individualised care tailored to meet the needs of all clients. 

•       To promote dignity, respect and offer choice. 

•       To work for the comprehensive welfare of our clients. 

•       To provide personal care and support in a way which have positive outcomes for clients and promote their active participation. 

•       To ensure we are fit for our purpose. 

•       To meet assessed needs before we provide services, we ensure that a potential Client’s needs and preferences are thoroughly assessed. 

•       To ensure that the care and support provided have the flexibility to respond to changing needs or requirements. 

•       To ensure staff are supported, trained and qualified to carry out the tasks that they have been commissioned 

•       To examine our operations constantly through a self-audit to ensure that we are successfully achieving our stated aims and purposes. 

•       To provide for each Client a package of care that contributes to his/her overall personal and healthcare needs and preferences. 

Our Companion  services use experienced and highly trained care staff to offer vulnerable or elderly adults the help and assistance they need to move around and do those activities they love to do taking into consideration all the risk assessments . Our personalised care will be tailored to their exact requirements and will be available to them whenever they need it. Our staff won’t just be carers for their clients, they are knowledgeable, organised and flexible and are sensitive to the needs and care of clients. 

Domiciliary care is provided to people who still live in their own homes awaiting discharge to a home setting but require additional support with meeting their activities of daily living in areas such as personal care, household tasks, and any other activity that allows them to maintain both their independence and quality of life.