Platinum Express Care Plus
Compassion, Innovation, Trust & Quality Defined
At Platinum Express Care Plus Ltd , we provide quality and affordable services to both private and public sector , delivered at private homes (domiciliary care), Supported living and older adults within other housing settings.
Our clients can be categorised into the following band (not an exhaustive list )
- Adults 18-65 age
- Older adults 65+
- Mental health
- Dementia care
- Physical disability
- Sensory impairment.
Both Clients and staff safety is our primary concern at all times therefore Platinum Express Care Plus is really dedicated to taking all precautions while supporting our clients in line with the safeguarding act, providing adequate personal protective equipment [PPE] and ensuring that all our staff are well trained and adhere to the compny policies and procedures.
Flexible Support for Different Care Needs
Domiciliary Care
Professional care delivered in the comfort and familiarity of your own home.
From personal care and medication support to meal preparation and companionship, our domiciliary care service helps individuals continue living safely and independently at home.
Supported Living
Your home. Your choices. Your life.
Our supported living service helps adults who require additional support to live as independently as possible.
We can support individuals to develop everyday living skills, maintain their home, manage daily routines, access their community and work towards personal goals.
Live-In Care
Personalised support within your own home for individuals who require a more consistent level of assistance, companionship and reassurance.
24-Hour Care
Individualised care and support for people who require assistance throughout the day and night, based on their assessed needs.
Overnight Care
Providing reassurance and practical assistance during the night for individuals who require additional overnight support.
Short-Term & Emergency Care
When circumstances unexpectedly change, we can consider short-term and urgent care packages, subject to assessment and availability.
Everyday Support That Makes a Difference
Our care and support can include:
Personal Care
Respectful assistance with washing, bathing, dressing, grooming and other personal routines.
Medication Support & Administration
Appropriate medication assistance and administration according to assessed needs and agreed care plans.
Companionship
Meaningful conversation, social interaction and support to help people stay connected.Our Companion
services use experienced and highly trained care staff to offer vulnerable or elderly adults the help and assistance they need to move around and do those activities they love to do taking into consideration all the risk assessments . Our personalised care will be tailored to their exact requirements and will be available to them whenever they need it. Our staff won’t just be carers for their clients, they are knowledgeable, organised and flexible and are sensitive to the needs and care of clients.
Meal Preparation
Support with preparing meals according to individual preferences, dietary requirements and routines.
Laundry
Practical help with clothing, bedding and everyday laundry.
General Housekeeping
Light household assistance to help maintain a safe, clean and comfortable home.
Community Access
Supporting individuals to attend appointments, go shopping, participate in activities and maintain connections within their community.a
Who We Support
Personalised Care for Adults Aged 18–65
We specialise in providing care and support for adults with a range of individual needs.
Physical Disabilities
Supporting individuals to maintain independence, make choices and participate fully in everyday life.
Dementia
Providing compassionate, person-centred support focused on the individual, their routines, abilities, communication needs and wellbeing. Our approach aims to contribute to a culture where we move beyond asking , What is wrong with this person?" and instead ask:
" Who is this person, what matters to them, and how can we help them live well ?"
Sensory Impairments
Adapting our communication and support to help people with sensory impairments maintain independence and participate in everyday life.
Mental Health Support Needs
Providing respectful and person-centred assistance that promotes wellbeing, independence, daily living skills and community participation.
Other Services :
Jobs and recruitment : Platinum Express Care Plus Ltd also operates a recruitment agency where we supply experienced, committed and efficient staff to care homes, supported living and hospitals both private and public. All candidates are strictly vetted to ensure they meet our requisite quality standards.
- Healthcare Assistants
-Support workers
-Office Staff
-SIA certified front desk staff
- Personal Assistants
- Domestic staff etc
For Social Workers & Professionals
Professional Referrals Welcome
Platinum Express Care Plus welcomes referrals and enquiries from:
Local Authorities | Social Workers | NHS Professionals | Hospital Discharge Teams | Community Mental Health Teams | Case Managers | Advocates | Other Health & Social Care Professionals
We can consider referrals for:
- Domiciliary care
- Supported living
- Personal care
- Live-in care
- 24-hour support
- Overnight support
- Short-term care
- Emergency care packages
All referrals are considered according to the individual's assessed needs, risks, our service capabilities and availability.
Have a Care Package to Refer?
Speak to our team to discuss the individual's needs and determine whether we can provide appropriate support.
For further information about any of our home care services , temporary staffing , or to discuss how to advance your career in the care industry, contact us today.
Platinum Express Care Plus Ltd, regulated by the Care Quality Commission, is dedicated to providing tailored, compassionate and quality care for public and private clients.The principal service of the company is primarily personal care through domiciliary care services.
Learn More
Compassionate Care. Supporting Independence. Enabling Better Lives.
Domiciliary Care & Supported Living Services Tailored Around You
At Platinum Express Care Plus, we provide compassionate, reliable and person-centred care and support that enables people to live with greater independence, dignity, choice and control.
As a CQC-registered care provider, we provide domiciliary care and supported living services for adults aged 18 to 65 years, including people with physical disabilities, dementia, sensory impairments and mental health support needs.
From a helping hand with everyday activities to more comprehensive care and support, we work with each individual to create a personalised service built around their needs, preferences, routines and aspirations.
Platinum Express Care Plus Ltd is a local , family run business that provides personalised care in all areas of Liverpool, Knowsley , Saint Helens, Sefton, Halton and Wirral.
Care Designed Around You
Because Everyone Deserves to Live Life Their Way
We believe good care starts with listening.
Every person has different needs, abilities, preferences and goals. That is why our support begins with understanding what matters to you.
Whether you need support for yourself, a family member or someone you are referring professionally, we work collaboratively to develop a care plan that promotes safety, wellbeing and independence.
Our goal is to provide the right support while enabling individuals to maintain as much choice and control over their lives as possible.
Our Care Services are tailored to individual needs , where we genuinely care for our clients in a passionate and approachable way.
Our dedicated team offers assistance with personal hygiene, toileting , bathing , dressing , continence care , medication administration and safe moving and handling
Our objective is to help people live independently in their own homes or supported living accommodation, through daily visits or live in care, assisting them with personal care such as household chores and other activities that will help maintain their quality of life, having considered the challenges of high levels of unmet needs and the increasing demand from both older people and young adults, who prefer to remain and be supported in their own homes.
Our Ethos and values
• To provide the best quality care to service users through experienced and well-trained support workers
• To focus on clients by providing individualised care tailored to meet the needs of all clients.
• To promote dignity, respect and offer choice.
• To work for the comprehensive welfare of our clients.
• To provide personal care and support in a way which have positive outcomes for clients and promote their active participation.
• To ensure we are fit for our purpose.
• To meet assessed needs before we provide services, we ensure that a potential Client’s needs and preferences are thoroughly assessed.
• To ensure that the care and support provided have the flexibility to respond to changing needs or requirements.
• To ensure staff are supported, trained and qualified to carry out the tasks that they have been commissioned
• To examine our operations constantly through a self-audit to ensure that we are successfully achieving our stated aims and purposes.
• To provide for each Client a package of care that contributes to his/her overall personal and healthcare needs and preferences.
More Than Care
Supporting People to Achieve Their Goals
For us, care is not simply about completing a list of daily tasks.
It is about supporting people to have meaningful, fulfilling and independent lives.
That could mean helping someone prepare their own meals, develop household skills, attend an appointment, go shopping, reconnect with their community, pursue an interest or simply feel more confident managing their everyday life.
We focus on people's strengths and abilities while providing support where it is needed.
We don't just ask, “What care do you need?”
We also ask, “What would you like to achieve?”
Domiciliary care is provided to people who still live in their own homes awaiting discharge to a home setting but require additional support with meeting their activities of daily living in areas such as personal care, household tasks, and any other activity that allows them to maintain both their independence and quality of life.
Why Choose Platinum Express Care Plus?
Care You Can Feel Confident About
CQC Registered
We are registered with the Care Quality Commission (CQC) to provide regulated care services within the scope of our registration.
Person-Centred
We put the individual at the heart of their care and support.
Dignity & Respect
We recognise every person's individuality, privacy, culture, beliefs, preferences and choices.
Promoting Independence
We support people to maintain existing skills, develop new ones and do as much as they can for themselves.
Choice & Control
People should have a meaningful voice in decisions about their care, support and everyday lives.
Compassionate Care
Our approach is based on kindness, patience, understanding and respect.
Safe & Professional
We are committed to safeguarding, appropriate risk management, staff development and maintaining professional standards.
For Families
Someone You Can Trust to Care
Finding care for someone important to you can feel like a significant decision.
We take time to understand the individual's needs and preferences and explain the available support.
Where appropriate and with the individual's involvement and consent, we work collaboratively with families and representatives to help provide coordinated and consistent care.
Getting Started Is Simple
1. Talk to Us
Contact our team and tell us about the care or support required.
2. Assessment
We take time to understand the individual's needs, preferences, routines, risks and desired outcomes.
3. Personalised Care Plan
Where we can safely meet the individual's needs, we develop an individual care and support plan.
4. Start Your Care
Our care team begins providing the agreed support.
5. Review & Adapt
Needs can change. We review care and make appropriate adjustments so the service continues to meet the individual's requirements.
Looking for Care?
Start a Conversation With Our Team
Whether you need support for yourself, someone you care about or an individual you are referring professionally, we would be happy to discuss your requirements.
Platinum Express Care Plus
Domiciliary Care | Supported Living | Live-In Care | 24-Hour Care | Overnight Care | Short-Term Care
Telephone: 07492050453
Email: [admin@platinumexpresscp.com
Office: Suite 111Anfield Business Centre, 58.Breckfield Road South, Liverpool L6 5DR
