About Us

Who we are

PLATINUM EXPRESS CARE PLUS LTD was  founded in July 2020 by Fola and Ola . The company was born out of personal understanding, experience and a commitment to providing high quality home care to people in the comfort of their own homes.
The cooperate plan for this organisation is to provide personal care in a person-centred way to vulnerable adults from 18 years and above, and 65+, living in their own homes– more commonly known as domiciliary care. 

Our objective is to help people live independently in their own homes through daily visits or live in care, assisting them with personal care such as household chores, medication and other activities that will help maintain their quality of life, having considered the challenges of high levels of unmet needs and the increasing demand from both older people and young adults, who prefer to remain and be supported in their own homes. 

Our Vision and Mission Statement 
Our vision is to become the number one choice when it comes to domiciliary care service delivery in the entire county of Merseyside and also to be amongst the top 20 domiciliary care service providers in the United Kingdom within the next 10 years. 


The business mission:
• Assisting those in need of care to live as comfortably and as securely as possible  
• Provide safe, caring and effective care to all our service users 
• Actively encouraging the independence of all customers  
• Always providing the highest standards of care  
• Maintaining highly competitive and sensible affordable care services  
• To deliver professional, compassionate and high-quality individualized care 
• To deliver services within safe, suitable and beneficial environments.  


Platinum Express Care Plus head office is based in Liverpool ,but operates within Merseyside  ( Liverpool, Knowsley, Saint Helens, Sefto, Halton and Wirral). We are a family run business established to  promote independence while assisting individuals in meeting their needs with full level of respect, dignity and therapeutic relationship.

Platinum Express Care Plus Ltd a privately owned domiciliary home care company based in Liverpool, covering our local area as well as  Knowsley, Saint Helens, Wirral and Sefton. We provide the very best in home care services with flexible schedules at cost-friendly service rates. 
We aim to support our clients to be able to remain in the comfort of their homes and avoid the hassle of going to nursing homes . We are specialist in Dementia care and our staff are fully trained to meet the needs of our clients.
We are dedicated to helping people live their lives as independently as possible.

Would you like your loved ones to be cared for  in a familiar environment like in the comfort of their own home and still receive the best care ? If so, Platinum Express Care Plus Ltd is the right place to find the right support .
Please take a moment to read about our company ethos, then take a look at the home care services we offer.

 

Temporary Staffing Agency
We are a dedicated healthcare provider providing compassionate and quality care and support services ,  providing  support and companionship to those who need it most. We recognise the need for an individual to have a personal fulfilment and also how important it is for organisations  to find a trustworthy , reliable and competent healthcare agency, that is the motive behind Platinum Express Care Plus , we aim at providing qualitative services to care homes and private hospitals at the convenience of our clients.

 The directors have a passion for providing the best levels of care possible to vulnerable people, both young and old and it is this passion that has led us to establish Platinum Express Care Plus Ltd. The management team and our staff are all experienced professionals in Health and Social Care, possessing the skills and expertise needed to care for the vulnerable adults and elderly in their care.  As a care manager, we are aware how demanding  and challenging the care environment  can be and the additional support needed at unexpected busy period, Platinum Express Care Plus Ltd will provide you with qualified healthcare workers for your regular and emergency shift cover, staff who are trained to deliver a tailormade care to individuals as required, competent cleaners and front desk staff . Because we own our in - house training to provide health and social care training to our  staff as well as others who will like to acquire more skills in the care sector or who are new in the care setting, this makes the job simpler than ever. 


Platinum Express Care Plus Ltd also also runs a consultancy service in health and social care .

Live - In - Care Services

Live-In -Care Services


When assessing our client's needs, each situation is assessed based on individual level of needs. To determine the  level of care  required by our client, assessmentts are carried out  and the needs are transformed into a person -Centred Care Plan that highlights  the care needs discussed  and put the client in control of their care  , because each individual is unique in their own way.Client's choices and preferences are highlighted to suit client's needs.


The personalised care plan represents the way a client would like to be supported and this will reflect the support needed such as  meals preparation, medication adminisration,, domestic chores, personal hygiene, housekeeping and assistance with day-to-day activities  such as mobility, shopping, collection of prescriptions,leisure activities, attending appointments and visiting families and friends.


Our dedicated support worker is there whenever needed  to ensure your safety and make sure that you are happy and satisfied  with the care provided.


Our highly competent and empathetic  support worker will support your independence and form a therapeutic relationship with you in a way that will put you in control of your care .


It is your life , your care and your home !






OUR CLIENTS

We are committed to providing every customer with high standards of individualized or personalized care and attention within a safe, and conducive environments. 

Based on this philosophy all staff are trained to provide a flexible and responsive service that ensures that all Care Plans fully take into account customers’ expressed preferences and contributes positively to the quality of their lives. Care is provided to enable customers to remain in their own home and our placement service with independence, choice, pride, privacy, safety, dignity and self-respect. 

Our Care provision shall be specifically designed to meet customer needs with the emphasis on enhancing the well-being of the individual. We recognize that in promoting independence wherever possible that customers should be supported and encouraged rather than forced to recover skills which may have lost due to long term illness, age or other conditions that may have imparted the quality if the lives and their independence 

Every customer is assigned a qualified experienced care assistant who undertakes a professional needs assessment which forms the basis for the provision of appropriate person-centered care. The resultant Care Plans clearly states individual wants and/or needs, and required level of care based upon their life history, personality, medical condition and preferences. 

Care Plans are regularly reviewed to ensure customer needs continue to be met. 

Where appropriate family members are involved as far as is practical in care decisions. Additionally, respite, and social and emotional support will be provided for home carers and their families when required. 


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COMPASSION

INNOVATION

INTEGRITY

TRUST

Compassion, Innovation, Integrity and Trust are our core values and our dedicated team are trained to bring these values to the lives of our much cherished clients.


The Directors have over 22 years experience in health and social care and have worked in various roles in healthcare sector , starting as a heathcare assistant and rising to a registered manager status, also worked as  safety critical officers with both London Underground and Network Rail,so we value the health and safety of our clients and staff and ensure that all health and safety regulations are strictly followed.

Also, Platinum Express Care Plus runs a temporary staffing agency supplying qualified and passionate staff to care homes, hospitals, Private clients and other such institutions. Our staff are well trained and have a strict code of ethics that they have to rigidly adhere to. We carry out stringent reference and Disclosure and Barring Service [DBS] checks, as well as checking the POVA register to ensure we have the right staff. Our dedicated management team carry out a strict vetting and recruitment selection so that we get the best people for the job. Our main objective to our clients is to supply highly skilled and experienced personnel to fulfil a professional and personal service.


Though our usual opening times are 8am to 5pm Monday to Friday, our out of hours service means that the Platinum Express Care Plus team is available 24/7. We will perform a full and proper assessment of our clients' needs, so as to match them with a carer and service that meets their precise requirements. All our staff are well trained and undergo continuous personal development, including supervision and appraisal all year through.